Echelon is a UK company that provides bespoke solutions for organizations wishing to refine or revisit their customer service strategy.
Measuring the customers’ experiences against their expectations can determine the solution to procedures, processes and people skills.
Individual programmes have been designed for companies such as Barclays Bank, BUPA, Docklands Light Railways, Mecca Leisure, Queens Moat Houses, Stena and Whitbread.
More Info:
Echelon, Darwin House,
236 South Ealing Road,
London W5 4RP United Kingdom Tel:+44 (0)20 8568 1500 Web:http://www.learningmatters.com
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