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Mummert + Partner in the
"Consulting means shaping the future",says Mummert + Partner. "If there has been one particular factor in the positive development of Mummert + Partner since the company was founded, this has to be the success of our clients. We have never been satisfied with average consulting services," they add.

Mummert + Partner are one of the very few consultancies to have obtained certification according to DIN EN ISO 9001 for each of their business sectors and locations to ensure the greatest possible quality assurance for clients in all fields of consulting. Continual development and improvement of work procedures consolidates its commitment to quality.

Mummert + Partner has an integrated understanding of Customer Relationship Management which improves the telecommunications company's ability to understand its customers and to build up profitable relationships.

CRM is the total alignment of corporate activities towards caring for the customer relationship on all levels – from strategy, structure and processes to an integrated IT platform.

Mummert + Partner supports the introduction of comprehensive Customer Relationship Management:

  1. Strategic CRM approach
  2. Selecting a CRM tool
  3. Specialized CRM design
  4. Implementation strategy for the CRM system
  5. Implementing the CRM solution
The action packages developed by Mummert + Partner provide solutions in the fields of marketing (campaign management), sales (sales force automation), customer care (call centre improvement) and customer service (logistics).

More Info:
Mummert + Partner, Mummert + Partner UK Ltd. Management Consulting. 15 St. Helen`s Place. London EC 3A 6HJ United Kingdom
Tel:+44 (0)20 7645 0500
Fax:+44 (0)20 7645 0599
Web:http://www.mummert.co.uk

Mummert + Partner, Mummert + Partner. Management Consulting Inc. 30 East 81st Street, New York N.Y. 10028 United States
Tel:+1 212 772 22 67
Fax:+1 212 772 36 92
Web:http://www.mummert.co.uk



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