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John Seddon in the
John Seddon is a UK-based occupational psychologist, researcher, author and managing director of Vanguard Consulting and Vanguard Education.

In the 1980s John was a leading researcher on the reasons for failure in large-scale change programmes. Building on what he learned he has pioneered new approaches to managing change, combining systems thinking - ('how the work works') with intervention theory ('how to change the way we work').

John is a frequent conference speaker and well known for his critical view of ISO 9000.

More Info:
John Seddon, Villiers House. 1 Nelson Street, Buckingham. United Kingdom
Tel:+44-(0)1280-822255
Fax:+44-(0)1280-822266
Email:john@vanguardconsult.co.uk
Web:http://www.lean-service.com



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