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UK-based Fielden-Cegos Bex Ltd (or Bex, as it is known) is a strategic partnership with Fielden-Cegos Ltd and has more than 15 years experience assisting large companies striving to achieve Total Quality. Fielden-Cegos Ltd has been providing training and consultancy for 50 years and has led training and change initiatives for some of the world's largest employers. These companies are part of the Cegos Group, Europe's largest management training consultancy providers. The Bex approach to helping clients achieve excellence, according to the company:
- is innovative but pragmatic because it can provide a total solution
- offers a total solution from diagnosis to change management strategy, process and people
- offers international benchmarking potential with worldwide partners
Any initiative aimed at achieving Business Excellence or Total Quality standards has a major focus on people and Bex, in close association with Fielden-Cegos, has extensive experience in ensuring that 'hearts and minds' are with the initiative from the start. New practices are not imposed but developed with the full involvement of those affected. In fact, the Bex approach is specifically driven by the feedback of your people rather than any kind of pre-designed theory.
The Bex approach aims to unlock an organisation's resources from the constraints of a purely functional process structure so that it can adapt more flexibly and responsively to market opportunities. Managers will examine their relationships with trading partners, colleagues and subordinates and strengthen their understanding of the ways in which they reinforce competitive position and maximise the return on assets. Front line staff may be given greater responsibility and discretion and more access to information and technology. Your consultant can provide you with case studies, which illustrate the depth and variety of our many successful projects. Products and Services
- Facilitated Events
- Account Planning Workshop
- Joint Quality Planning
- Project Kick-Off
- Business Development & Planning
- Critical Process Identification
- Training Workshops
- Excellence Model Assessor Training
- Benchmarking
- Facilitating Action for Change
- ISO 9000 Awareness
- Problem Solving Process
- Process Improvement
- Understanding Fundamental Concepts of Excellence
- Methodologies and Techniques for Better Quality Services and Best Value
- Data Analysis
- Consultancy
- Process Management
- Benchmarking Studies
- Competency Development Process
- Customer Service
- Starting to Use the Excellence Model
- Applying the Excellence Model for Improvement
- Applying for an External Award
- Facilitating 3rd Party Validation of Business Excellence Assessment
- Business Health Check
- Hybrid Benchmarking
- ISO 9000
- Business Life Cycle Assessments
More Info:
Fielden-Cegos Bex Ltd, The Towers, Towers Business Park
Wilmslow Road, Didsbury, Manchester M20 2FZ United Kingdom Tel:+44 (0)161 445 2426 Fax:+44 (0)161 446 2051 Email:customerservice@fielden-cegos.co.uk Web:http://www.bex.co.uk
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