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Ovum in the
Ovum is an independent research and consulting company, offering expert advice on IT, Telecoms and E-commerce. It says its mission is to help you make successful decisions. Its analysis of key developments is highly respected worldwide for its authority, quality and clarity. Established in 1985, Ovum has a growth record of 25% per annum, with offices in London, Boston and Melbourne. Its 80 consultants provide reports, advisory services and strategic consultancy to over 10,000 senior executives worldwide.

Ovum’s expertise in Customer Relationship Management covers:

  • Call centres
  • CRM (Customer Relationship Management)
  • CRM Strategies
  • Mobile E-commerce
Reports and Services
Ovum offers published reports containing detailed analysis of all these markets and technologies, including comprehensive evaluations of the leading tools.

Consultancy
Ovum offers bespoke consulting on customer relationship management for software and hardware vendors, end-user corporations, telecoms equipment suppliers and operators, e-commerce industries and financiers.

More Info:
Ovum, London office. Ovum Ltd. Cardinal Tower, 12 Farringdon Road EC1M 3HS United Kingdom
Tel:+44 (0) 20 7551 9228
Fax:+44 (0) 20 7551 9090/1
Email:webinfo@ovum.com
Web:www.ovum.com

Ovum, Boston office. Ovum, Inc. 301 Edgewater Drive, Suite 220 Wakefield MA 01803-5005 United States
Tel:+1 781 246 3773
Fax:+1 781 246 7772
Email:webinfo@ovum.com
Web:http://www.ovum.com



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