Answers.com
Answers.com is a provider of online customer service tools.
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Apropos Technology
Apropos Technology develops, markets and supports a leading customer interaction management solution for multimedia contact centres.
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Art Technology Group
Art Technology Group, Inc.
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Askit.com
AskIt.com was founded in September, 1999 by a team of entrepreneurs with a track record of building and growing Internet and start-up companies.
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Blaze Software Inc.
Blaze Software,Inc is a provider of rules-based e-business software enabling adaptable and consistent personalized interaction across all contact points.
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Charter UK
Charter UK is a leading provider of Consumer-to-Business Customer Management software and services designed specifically for Customer Services, Consumer Affiars, Guest Relations and other customer facing personnel.
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ClickService Software Limited
ClickService Software Ltd.
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di'rekk
di’rekk is an independent consultancy for businesses who have taken on the challenge of building customer value and are determined to succeed.
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eGain Communications Ltd
eGain is a leading provider of customer service & contact center software.
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eMystery Shopper
Launched in February 2000, eMystery Shopper is possibly the only independent site satisfaction monitor using a web check formula that combines website performance with customer service values, third party fulfillment measures and competitor benchmarking.
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ERP Associates
ERP Associates takes and grows ideas and concepts into revenues: Fusing enabling technology solutions with marketing science Merging marketing research techniques, quantitative research methods, financial performance measures, and relationship management processes ‘Advanced scouting’ new trends & developments and ways to leverage them for profit Building an ‘influence network’ Raymond Pettit is President of ERP Associates.
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eShare Technologies
eShare Technologies serves a wide variety of customer contact needs for many industries.
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eSupportNow.com
eSupportNow (eSN) says it transforms your web site visitors into leads, sales and repeat customers.
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Fraser Williams
Fraser Williams specializes in providing solutions for building and managing customer relationships, via the Internet and other channels with its Consumer Response System (CRS).
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Infinite Technologies
Are you ready to service your customers through their cell phones? Since 1991, Infinite Technologies, Inc.
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Kaidara Software
Kaidara delivers software that channels the knowledge of skilled experts in your organization to the places where that expertise is required to assist customers.
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Kana Communications Inc
Recently merged with Silknet, Kana Communications, Inc.
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Mercado Software Inc
Based in Palo Alto, Calif, Mercado™ Software Inc.
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Net Perceptions
Net Perceptions is a provider of real-time personalisation and precision marketing software solutions for Internet and multi-channel retailers.
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Onyx Software Corporation
Onyx Software Corporation is a supplier of enterprise-wide, customer centric, e-business solutions.
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Prestige International
Prestige is a diverse services group driven by a mission to unite companies and consumers around the world.
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Primus
Primus believes that eBusiness success depends on a company’s ability to deliver world-class customer service during every online customer interaction - from the first marketing contact to ongoing customer service and support.
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Quintus Corporation
Quintus Corporation (NASDAQ: QNTS) provides a comprehensive e-customer relationship management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, e-mail and the telephone.
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Returnview
On-line customer service is not just about handling the inquiry and shipping the product.
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Rightanswers.com
Serviceware’s internet-based knowledge portal-rightanswers.com™-enables your company to provide knowledge-based support.
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Sabio
Since UK-based Sabio was established, its key focus has been to provide an innovative and professional approach to business communications.
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ServiceWare - eServiceSuite
ServiceWare is a provider of eService solutions, designed to enable organizations to win on service in the incredibly competitive world of eBusiness.
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Target Marketing
Jim Sterne has spent more than 15 years selling and marketing technical products.
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Worldclass Customer Service Ltd
Customer 2000 is this UK company’s customer service software for handling enquiries, customer comments and complaints.
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