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Training & Development ‘Service’ - A Video Training Programme, Academy of Management, AchieveGlobal, Alliance for Strategic Leadership, more...
Consultancy Services (UK) Marketing Best Practice (CRM Experts), AchieveGlobal, AMR Research International, Anne Bruce, more...
Call Centre Management American Teleservices Association, Apropos Technology, Australian Telecommunications Users Group, Blue Pumpkin Software, more...
Customer Billing Alliance Data Systems, edocs, Parity Group Plc, Portal Software Inc, more...
eCustomer Service AMR Research International, Answers.com, Apropos Technology, Art Technology Group, more...
Customer Support/HelpDesk Applix, Axios Systems Ltd., Blue Ocean Software Inc, Datawatch International Ltd., more...
Quality Management Academy of Management, American Productivity & Quality Center, American Society for Training & Development, Birkby Lancaster Consulting, more...
Satisfaction Measurement Birkby Lancaster Consulting, Centre for Organizational Excellence Ltd, Customer Champions, Customer Satisfaction Measurement Association, more...
Customer Relationship Management (UK) Marketing Best Practice (CRM Experts), AIT Group, AMR Research International, Apropos Technology, more...
Customer Response British Standards Institution (BSI), Charter UK , Fraser Williams, Kaidara Software, more...
MARKET MOVES
Oracle Enables Information Driven Selling with 11i.10 Release of
Sales-Side CRM Applications
REDWOOD SH ...more... (Posted 15 March 2005)
MARKET MOVES
Lack of online customer service hurting both organisations and
consumers - Transversal launches Top 10 Rules of eService LACK OF ON ...more... (Posted 10 March 2005)
MARKET MOVES
Macfarlane technology drives service improvements at Colchester Borough London, UK ...more... (Posted 25 January 2005)
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