NB We have begun negotiating on your behalf with some of the associations listed here, to obtain joining discounts for eCustomerServiceWorld.com's Associate Members.
So, as you scroll through the list, look out for the associations that have agreed so far.

eCustomerServiceWorld.com Associate Membership is FREE. Just click on our on-line magazine to register.

Click on the organisation below to find out more

Academy of Management

ACTIUS, The Association of Computer Telephone Integration Users and Suppliers

Alliance for Strategic Leadership

American Management Association

American Productivity & Quality Center

American Society for Quality (ASQ)

American Society for Training & Development

American Teleservices Association

Association For Services Management International

Association for the Advancement of Relationship Marketing

Australian Telecommunications Users Group

Best Practice Club (BPC)

British Quality Foundation

British Retail Consortium

Call Center Networking Group

Call Centre Association (CCA)

Call Centre Management Association

Call Centre Management Association - Asia Pacific

Call Centre Management Association - Ireland

Call Centre Networking Group - South Africa

Center for Quality of Management

Centre for Customer Excellence

Centre for Organizational Excellence Ltd

Chartered Institute of Personnel & Development (CIPD)

Consortium for Service Innovation

Customer Care Alliance

Customer Satisfaction Measurement Association

Customer Service Institute of Australia

Customer Service Network

European Centre for Customer Strategies

European Foundation for Quality Management

European Organization for Quality

Excellence Ireland

ICMI

ICS

Incoming Calls Management Institute (ICMI)

Inspired Leaders' Network

Institute of Leadership & Management (ILM)

International Customer Satisfaction Society (ICSS)

International Customer Service Association (ICSA)

Irish Management Institute

Performance Measurement Association

Quality Standards Task Group

Service & Support Professionals Association - (SSPA)

SOCAP (Society of Consumer Affairs Professionals in Business Australia Inc.)

SOCAP Canada

SOCAP, The Society of Consumer Affairs Professionals

Society for Human Resource Management (SHRM)

Society of Workforce Planning Professionals

Telecommunications Users Association of New Zealand

The Balanced Scorecard Institute

The Customer Management Leadership Group

The Customer Relationship Management Association (CRMA) of Canada

The Institute of Management (IM)

The Institute of Sales & Marketing Management (ISMM)

The Marketing Institute of Ireland

The Strategic Planning Society

Who have we missed out? Email us to let us know: christinals@iirltd.co.uk