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From gurus (Yeuch! Don't you hate that word?) to pioneers, inspiring authors and high achievers, we have selected our own, personal Who's Who of Customer Service as your primer to the key players in the customer service landscape.
The List so far
All we've done is start the list off. Suggest your own additions to our list (yes, we know there aren't enough women in the list: Help us out!) by filling in The Who's Who nomination form
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